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STORE POLICY
Customer Care
We care deeply about our customers and the little ones who use our products.
If you have any questions about your order, our products, or need help with anything, please reach out — we’re always happy to assist.
📧 Email: info@thebearandthebook.com
We aim to respond within 1–2 business days.
We pack every order with care and love, using sustainable materials whenever possible. Thank you for supporting small, eco-friendly production!
Privacy & Safety
Your privacy matters to us.
We only collect the personal information necessary to process your order (such as your name, address, and email). This information is kept secure and is never shared or sold to anyone.
Payments are processed safely through trusted third-party providers (such as Stripe or PayPal), so we never have access to your credit card details.
Our products are designed with children’s safety in mind. All materials are non-toxic, printed with eco-friendly inks, and comply with EU safety standards.
If you have any concerns about your data or our materials, please contact us at info@thebearandthebook.com.
Wholesale Inquiries
We would love to hear from you!
We love working with shops, schools, and organizations that share our values of education, sustainability, and care for the planet.
If you are interested in carrying The Bear and the Book products or collaborating with us, please contact us at:
📧 info@thebearandthebook.com
Please include your store name, location, and a short description of your business. We’ll get back to you as soon as possible with our wholesale options and pricing.
Payment Methods
- Credit / Debit Cards
- PAYPAL